Privacy Policy

Nature of this notice: This text is the privacy notice for this website and its contact channels under Article 10 of Türkiye's Personal Data Protection Law No. 6698 (“KVKK”); it is not a contract or a consent form.

1. Data controller

The data controller is ELEGANCE GRUP TURİZM VE OTOMOTİV TİCARET LİMİTED ŞİRKETİ.

  • Address: İkitelli OSB Mah. Demirciler C5 Blok Sk., Demirciler Sanayi Sitesi C5 Blok No: 241/B, Başakşehir / İstanbul / Türkiye
  • Telephone: +90 212 671 52 97
  • Email: info@elggassprings.com
  • MERSİS No: 0331167788400001

2. Data processed, purposes and legal grounds

  • Name: Processed to identify the person sending the request and respond correctly.
  • Email: Processed to reply to the request and conduct necessary communications.
  • Message content: Processed to review, handle and respond to a communication, product, quotation or order request.

For a product, quotation or order request, the legal ground is that processing is directly related and necessary for entering into or performing a contract (Article 5/2-c KVKK). For a general enquiry, the Company relies on its legitimate interest in responding, provided that the data subject's fundamental rights and freedoms are not harmed (Article 5/2-f KVKK). Records necessary for the establishment, exercise or protection of a right may be processed strictly for that purpose under Article 5/2-e KVKK.

Messages sent should not contain special categories of personal data or information about third parties that is unnecessary for the request. If the data is to be used for marketing, a separate legal ground, separate approval where required and separate information are necessary.

3. Collection method

The website contains no form that collects data. Data such as a name, an e-mail address and the content of a message is obtained only where the data subject chooses to write by e-mail or to telephone.

While the website is being viewed, connection data such as the IP address and the date and time of the request may be processed in the service providers' server logs. Such data is processed solely to secure the service and prevent misuse; the legal ground is legitimate interest under Article 5(2)(f) KVKK.

4. Transfers

Publishing the website and maintaining contact requires hosting, network and e-mail infrastructure. Personal data may be transferred to service providers only to the extent necessary for the stated purpose and in accordance with Articles 8 and 9 KVKK; and to authorised public bodies and judicial authorities where legally required or necessary for the establishment, exercise or protection of a right.

  • Hosting and content delivery: Cloudflare, Inc. (USA). E-mail infrastructure: İsimtescil Bilişim A.Ş. (Turkey). Data is transferred only for the provision of those services and only to the extent necessary.
  • Transfers abroad: the website is served through the infrastructure of Cloudflare, Inc. (USA). In addition, every page uses Google's font service and the contact page embeds Google Maps, so connecting to those services transmits the visitor's IP address to Google. These transfers occur solely in order to display the site.

5. Retention and disposal

Data is retained for the period necessary for the relevant purpose and any applicable statutory period. When the reason for processing ends, it is erased, destroyed or anonymised under Article 7 KVKK. Unsuccessful general enquiries and records that develop into a quotation, order or dispute are assessed under separate, purpose-based periods.

Records of correspondence are kept for as long as is necessary to resolve the enquiry. Records that become part of a commercial relationship or a dispute are kept for the retention and limitation periods laid down in the Turkish Commercial Code and the Turkish Code of Obligations. At the end of those periods the data is erased, destroyed or anonymised.

6. Rights of the data subject

Under Article 11 KVKK, the data subject has the right to:

  • learn whether personal data is processed,
  • request information if it has been processed,
  • learn the purpose of processing and whether it is used in line with that purpose,
  • know the third parties in Türkiye or abroad to whom it is transferred,
  • request correction of incomplete or inaccurate data,
  • request erasure or destruction under the conditions of Article 7 KVKK,
  • request that correction, erasure or destruction be notified to third parties to whom the data was transferred,
  • object to a result against the person arising exclusively from analysis by automated systems, and
  • claim compensation for damage caused by unlawful processing.

7. Application

Under Article 13 KVKK and the Communiqué on the Procedures and Principles of Application to the Data Controller, applications may be submitted in writing to the Company's address above or by another method permitted by the Communiqué. The Company resolves an application as soon as possible and no later than thirty days.

8. Security and effective date

The Company takes appropriate technical and administrative measures under Article 12 KVKK to prevent unlawful processing and access and to ensure secure storage of personal data.

Effective and last updated date: 3 September 2026